AMAQ is firmly committed to a system of controls,which assures the
quality of our services to our clients. Our aim is to satisfy our clients
by responding accurately, quickly and politely to every enquiry and
order to produce a service to their required specification and
complete all works to their satisfaction in an acceptable and safe
manner

Our policy is to provide our customer with a value for money service through which they will perceive us to be a good and
reliable company on whom they can rely. Procedures have been installed for the implementation and monitoring of quality
within the company and frequent appraisals of the Quality Management System are carried out to ensure its e ectiveness
and to incorporate any amendments that may be deemed necessary. E ective communications will be maintained with all
levels of the company’s personnel to keep them informed of their roles within the quality system and all personnel are required
to cooperate fully in the implementation of the quality system and the procedures contained therein and to be adhered to.

• To deliver a satisfactory performance to our clients through monitoring the quality of the o ered service at all levels.
• Continuously improve our service through quality check of the overall service delivered to the customers.
• To receive and address customers complains within 48 hours of recipient to assure the quality delivered in the future jobs.
• To establish a designated team to assure all facilities and equipment are ready at all time to adhere to the quality policy.
• To establish a section to monitor and refine the overall quality of the compan